Kingdom Perfumery

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Terms and Conditions

Kingdom Perfumery Terms of Service

Last Updated: Oct 25 2024

Overview
Welcome to Kingdom Perfumery, where we provide premium fragrance oils and related services. These Terms of Use (“Terms”) apply to your access to and use of any services offered by Kingdom Perfumery, hereinafter referred to as “Kingdom Perfumery Services.” These terms set forth the conditions for services and products available through this website, www.kingdomperfumery.com ("the website"). Contents, products, and materials on this website are regulated through internet standards and data protection laws, including GDPR, CCPA, and PIPEDA.
Please read these General Terms carefully to understand your rights and obligations. By accessing or using the website, you agree to these Terms of Use and our Privacy Policy.
General Terms
These Terms establish a binding agreement between Kingdom Perfumery and each customer. By using the Kingdom Perfumery website, you agree to these Terms, which govern your rights and obligations. If you disagree with any of the Terms, please discontinue use of this website.
Kingdom Perfumery reserves the right to modify these Terms or any policy or guideline at any time and in its sole discretion. Any updates will be communicated through the website or via email, and the "Last Updated" date will be revised accordingly. We encourage you to review the Terms periodically. If you disagree with any modified Terms, you must stop using the Services immediately.
Website and Product Disclaimer
Your use of the Kingdom Perfumery website is at your own risk. Kingdom Perfumery is not responsible for any loss or damage you may incur through website access or use. We assume no responsibility for the content of any third-party websites linked to ours; accessing such third-party sites is at your own risk and does not imply our endorsement. Kingdom Perfumery does not permit any third party to operate a link to the website or frame the website without obtaining prior written consent.
Eligibility and Legal Capacity
You must be at least 18 years old to access or use our website. If using the website on behalf of another person or entity, you confirm you are authorized to accept these Terms on their behalf, and that they agree to be responsible for compliance with these Terms.
Kingdom Perfumery Services
Kingdom Perfumery offers fragrance oils that are 100% pure, free from harsh chemicals, and not tested on animals. By using our website, you agree to waive Kingdom Perfumery from responsibility for non-compliance with any local country laws.
Account Registration
To use certain Services, you must create a customer account (“Account”) by registering with Kingdom Perfumery. Information required includes:
- Full name
- Business or brand name (if applicable)
- Email address
- Payment information
- Account creation requires accurate and complete information. Kingdom Perfumery reserves the right to reject any inappropriate account registrations.

Account Security
You are responsible for maintaining the confidentiality and security of your account credentials. Do not share account credentials with any third party. Kingdom Perfumery is not liable for losses or damages arising from unauthorized access due to your failure to secure account information.
Product Descriptions and Instructions
Product descriptions and instructions are provided on the official Kingdom Perfumery packaging and website for informational purposes only and do not form part of a contract.
Cosmetic Goods Disclaimer
All cosmetic products are certified as required by law. Kingdom Perfumery recommends conducting a patch test before first-time use, as allergies may develop with repeated use.
Updates to Terms
Kingdom Perfumery may periodically revise these Terms due to service updates or legal changes. You agree to receive notice of these updates through our posting of updated Terms on the website. Continued use of our Services means acceptance of all revised Terms.
Shipping and Handling
All orders are sent with proof of delivery and are insured against loss or damage. Our partnered shipping carrier is FedEx, with FedEx 2-day Guaranteed delivery as our preferred shipping method. Shipping costs are calculated based on size, weight, and destination.
International Shipping
We offer international shipping to select countries. Shipping costs and available options will be calculated at checkout. International shipments may be delayed due to customs. Import taxes, duties, and fees are the customer's responsibility and must be paid upon delivery.
Customs and Import Regulations
Customers are responsible for ensuring their purchased products comply with local import regulations. Kingdom Perfumery is not responsible for any products refused by customs, and no refunds will be issued for products held or refused by customs authorities. We recommend consulting a customs clearance agent for further assistance.
Order and Delivery
Kingdom Perfumery will make reasonable efforts to deliver products to customers within the agreed timeframe. If no delivery date is specified, delivery will typically be made within 2-3 business days from order placement. Risk in the products passes to the customer upon delivery.
Refusal of Shipment
If a shipment is refused due to unexpected import fees or duties, the original shipping cost, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.
Non-Delivery
Ensure that the shipping address details you supply are complete and correct. Any fines or redirection fees for non-delivery due to incorrect or incomplete address details are the customer’s responsibility.
Applicability
These Terms apply to every customer who places an order for Kingdom Perfumery products. These general terms and conditions will be made available to the customer before order completion.
Pricing
The price for Kingdom Perfumery products will be the price listed at the time of purchase unless otherwise agreed upon in writing. Prices are exclusive of VAT, duties, and other applicable charges, which are calculated at checkout.
VAT and Duties
Prices on the Kingdom Perfumery website are exclusive of VAT and other import duties. U.S. customers are not subject to VAT, but international orders may incur VAT or import duties upon arrival in the destination country. These charges are the responsibility of the purchaser.
Title and Risk
Risk passes to the customer upon delivery of the products. Ownership transfers to the customer once Kingdom Perfumery receives full payment for all amounts due, including delivery charges.
Making a Purchase
Making a purchase is simple. Browse our online shop, add items to your shopping bag, and proceed to checkout. Payment must be completed before the order is processed. Any bank charges incurred are the purchaser's responsibility.
Delivery Schedule
Orders are typically dispatched within one business day. Kingdom Perfumery sends all orders with proof of postage and delivery confirmation. Delivery is made via third-party couriers, and timing is not guaranteed.
Product Quality and Refunds
Kingdom Perfumery warrants that its products will:

Conform in all material respects with their description

If you find any product defective, notify us within 14 days for examination. Kingdom Perfumery may replace or refund defective products.

Monitoring
Kingdom Perfumery may monitor activity on its website to ensure compliance with these Terms. We do not guarantee accuracy or review all content posted by users.
Brand & Trademark Protection
Kingdom Perfumery retains the exclusive right to its brand and trademarks. Customers agree not to sell products bearing the Kingdom Perfumery brand or trademark on any eCommerce platform without prior permission.
Copyright and Limited License
All content on the website, including text, graphics, and images, is owned by Kingdom Perfumery and is protected by U.S. and international copyright laws. Customers may not use or reproduce this content without permission.
Third-Party Content
Kingdom Perfumery may feature links to third-party websites for informational purposes. We do not endorse or assume liability for any third-party content.
Indemnification
You agree to indemnify and hold harmless Kingdom Perfumery, its contractors, service providers, and consultants against claims, damages, costs, and expenses arising from your use of our Services or violation of these Terms.
Customer Content Responsibilities
Customers are responsible for all content they contribute to the website, including reviews and ratings, which must be based on first-hand experience.
Disclaimer
Kingdom Perfumery Services and materials are provided “as-is” without warranties of any kind, either express or implied.
Limitation of Liability
Kingdom Perfumery, its directors, employees, and agents are not liable for any indirect or consequential damages resulting from use of our website or services.
Ratings, Reviews, and Customer Feedback
Reviews, photos, and videos posted by customers on our website are not endorsed by Kingdom Perfumery, and we reserve the right to remove any feedback deemed inappropriate.
Electronic Communications
By using Kingdom Perfumery, you consent to receive communications electronically. Legal requirements for written communications are met by email notices.
Children’s Privacy Policy
Kingdom Perfumery does not knowingly collect information from children under 18 without parental consent.
Local Regulations
Kingdom Perfumery makes no representation that our services are legal in all locations. You are responsible for compliance with local laws.
Data and Privacy
By using Kingdom Perfumery Services, you agree to the collection, transfer, storage, and use of personal information as described

Contact Us
For questions about these Terms and Conditions, please contact us at:

Email: info@kingdomperfumery.com

Return and Refund Policy

Kingdom Perfumery Refund Policy

Last Updated: October 25, 2024

At Kingdom Perfumery, we strive to make the process of cancellations and refunds as straightforward as possible. Each vendor may have a unique refund and return policy, so please ensure you review these policies before purchasing. Kingdom Perfumery has a 30-day limit for customers who wish to process a refund or return.

All refund requests must be submitted within 30 days of product delivery. The item must remain in its original, unopened condition to qualify for a refund. If 30 days have passed since your purchase, Kingdom Perfumery will, unfortunately, be unable to offer a refund or return.

Vendor and Refund Conditions

If you receive goods that do not match your order, you must contact the vendor within 30 calendar days to arrange for collection and return. If you and the vendor cannot reach a satisfactory resolution, email us at information@kingdomperfumery.com within 30 days to request assistance with the refund process.

Upon receiving your request, Kingdom Perfumery will inspect your case and notify you of the status. We will keep you updated on the refund process and inform you if additional steps are required.

Conditions for Returned Items

To qualify for a full refund, the following conditions must be met:

Proof of purchase (receipt or order number) is required.
Items must be in original condition, with all packaging and documentation intact.
Customers are responsible for all return shipping costs.
Certain items may be exempt from return eligibility.
Refund requests must be sent to the vendor or Kingdom Perfumery within 30 days of delivery.

If you are unable to meet these criteria, please email us at information@kingdomperfumery.com detailing which conditions are not met. We may suggest an alternative solution, but we reserve the right to decline a refund if conditions are not fulfilled.

If your refund is approved, it will be processed, and a credit will be issued to your original method of payment within a timeframe dependent on your card issuer’s policies. You will be notified of your refund’s status and any potential adjustments.

Please Note: Do not send products back to the manufacturer. Only partial refunds may be issued in specific cases, such as missing original packaging.

Returns & Refunds for Defective Products

If you believe you have received a defective product, contact us at information@kingdomperfumery.com with photos or videos as evidence of the defect.

Once we receive and review your returned item, we will notify you regarding the approval or denial of your refund. If approved, your refund will be processed, and credit applied to your original payment method within a few business days.

Shipping Returns

To return a product, please contact the vendor directly for instructions on the appropriate return shipping or drop-off location. Customers are responsible for return shipping costs, which are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

For items valued over USD $75, consider using a trackable shipping service or purchasing shipping insurance to ensure your item reaches the intended recipient. Kingdom Perfumery cannot guarantee that we or the vendor will receive returned items.

Subscription Service Policy

By subscribing to our recurring product services, you agree to the specified shipping terms, including any deferred or recurring purchases. By subscribing, you authorize Kingdom Perfumery to charge your payment method according to the prices, frequency, and dates indicated at purchase. Subscription orders cannot be combined with coupons or earn loyalty rewards. You may cancel your subscription at any time, provided cancellation requests are submitted at least 24 hours in advance of the next scheduled order.

Disclaimer of Warranty

At Kingdom Perfumery, we are dedicated to providing high-quality products. However, we act as a facilitator between buyers and sellers on our site and do not directly manage transactions. If you purchase an item, contact the vendor directly with any refund or cancellation requests within 30 days of purchase. If a resolution cannot be reached, contact us at info@kingdomperfumery.com, and we will work to address the situation as soon as possible.

Please note that our products and descriptions are not a replacement for medical or professional care. Kingdom Perfumery is not responsible for any user interpretations of product uses or outcomes.

Contact Us

If you have questions or unresolved issues after attempting to resolve them with the vendor, reach out to us via the "Contact Us" section on the website. We aim to respond within 24 to 72 hours and will investigate to assist with a resolution.